PERSONAL DATA PROTECTION ACT (PDPA)

Privacy Notice (For Agent)

at RichTech Communication Sdn. Bhd.(RichTech), we value your privacy and strive to protect your personal information in compliance with the laws of Malaysia.

Pursuant thereto, this Privacy Notice is designed to explain and elaborate upon some of our policies and principles pertaining to the privacy of your personal information, all of which we have adopted as a sign of our commitment to respecting, maintaining, protecting and safeguarding the privacy of your personal information. 

RichTech will only collect, record, hold, use, disclose and store (i.e. "process") use your personal information in accordance with such laws (including the Personal Data Protection Act 2010), this Privacy Notice and the privacy terms.

This Privacy Notice explains:

  • The type of personal information we collect and how we collect it
  • How we use your personal information
What Kind Of Personal Information We Collect And How We Collect It
  • personal information including your images to establish your identity and background;
  • personal information that you provide when you apply for any of our products and services

How We Use Your Personal Information 

  • to improve our products and services and to develop new products and services;
  • to notify you about benefits and changes to the features of products and services;
  • to administer offers, competitions and promotions;
  • to respond to your enquiries and complaints and to generally resolve disputes;
  • to update, consolidate and improve the accuracy of our records;
  • to produce data, reports and statistics which have been anonymised or aggregated in a manner that does not identify you as an individual;
  • to conduct research for analytical purposes including but not limited to data mining and analysis of your  transactions with us
  • for audit, compliance and risk management purposes;
  • to conduct anti-money laundering checks; for crime detection, investigation, prevention and prosecution; to comply with any sanction requirements; 
  • to enforce and/or defend any of our rights; and/or